Deposit Amounts

• All tattoos require a minimum non-refundable deposit of $100.

• Larger-scale tattoos require a deposit equal to 40% of the estimated tattoo cost, calculated using the artist’s hourly rate and estimated session time.

• Example:
  Portrait tattoo by Artist Name at $140/hour
  Estimated time: 6 hours
  Total estimate: $840
  Required deposit (40%): $336

 

Appointment Confirmation

• Appointments are not confirmed without a deposit.
  Without a deposit, availability cannot be guaranteed and you may be treated as a walk-in.

 

Deposit Cards

• Clients are responsible for retaining their deposit card.
  Lost, damaged, or misplaced deposit cards cannot be redeemed without the card present.

 

Cancellations & Rescheduling

• Tattoo appointments:

• Minimum 48 hours’ notice required to reschedule without forfeiting the deposit.

• Piercing appointments:

• Minimum 24 hours’ notice required to reschedule without forfeiting the deposit.

• Deposits may be transferred once for a single reschedule if notice is provided within the required timeframe.

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Deposit Forfeiture

• Deposits will be forfeited if:

• You cancel or reschedule outside the required notice period

• You do not show up for your appointment

• You reschedule a second appointment, even with proper notice

• You arrive late beyond the allowed grace period

 

Late Arrivals

• Piercings or tattoos under 3 hours:
  Deposit is forfeited after 15 minutes late.

• Tattoos over 3 hours:
  Deposit is forfeited after 30 minutes late.

• Late arrivals may also result in reduced service time or cancellation.

 

Custom Artwork & Design Time

• Tattoos requiring custom artwork or extensive design preparation may require a minimum $300 deposit.

• If additional drawing time, major revisions, or redesigns are requested:

• Additional charges may apply at 40% of the artist’s hourly rate per hour of design time

• Deposits may be applied toward design time at the artist’s discretion

• Once a deposit is used for design time, a new deposit may be required to continue

• Artists reserve the right to decline further work if deposits are exhausted.

 

Multiple Sessions

• For tattoos requiring multiple sessions:

• Deposits are carried over between sessions

• The deposit is applied to the final session only

 

Deposit Limitations

• Deposits:

• Apply only to the agreed-upon design, placement, and client

• Are non-transferable without prior approval from management or the artist

• Cannot be used to pre-pay for tattoos (except via Afterpay, where applicable)

 

Payment Methods

• Deposits are accepted:

• In studio: Cash or Credit Card

• Online: PayPal or E-Transfer

 

Chargebacks

• Initiating a chargeback after agreeing to these policies may result in refusal of future services. All disputes should be addressed directly with the studio.

 

Agreement

• By signing a service waiver or submitting a deposit, you acknowledge and agree to all terms outlined in this policy.

 

Final Note

• All services, jewelry, gift cards, and deposits are non-refundable.

Afterpay Payments

• Afterpay payments are subject to a 7% service fee, added to the total service price.

• Afterpay payments are non-refundable and non-transferable.

• Standard deposit policies apply. Full policies are available at:
  www.grimstudios.ca/policy

 

Afterpay Payment Structure

• Afterpay payments must be made upfront, up to a maximum of $2,000.

• If the total tattoo cost exceeds $2,000:

• The remaining balance will be paid per session, following standard booking and deposit procedures.

• Deposits are still required for individual sessions.

 

Appointment Confirmation

• The service date listed on this invoice represents a tentative appointment date.
  Appointments are not confirmed until payment is received.

 

Cancellations & Rescheduling (Afterpay Appointments)

• If you cancel or reschedule a tattoo appointment within 48 hours, the session will be charged in accordance with our deposit policy.

• Example:
  A $2,000 Afterpay tattoo booked over two sessions
  Artist rate: $1,000 per day
  Late reschedule of one session
  Penalty: 40% of the day rate ($400)

• This amount must be paid before the missed appointment can be rescheduled.

• A second reschedule may result in increased penalties, up to the full session rate.

• Future appointments will not be confirmed until all outstanding balances are paid.

 

Backup Payment Method

• Clients using Afterpay must have a backup payment method available in case of payment issues.

 

Non-Payment

• Failure to complete payment obligations may result in:

• Cancellation of future appointments

• Refusal of future services

• Recovery efforts through appropriate legal or collection processes

 

Chargebacks

• Initiating a chargeback after agreeing to these terms may result in refusal of future services. Payment disputes should be addressed directly with the studio.

 

Agreement

• By paying this invoice or signing a service waiver, you acknowledge and agree to all terms outlined on this page and in our studio policies.

Shop Minimum

• There is a $100 + HST studio minimum for all tattoo services.
  No exceptions.

 

Hourly Rates

• Tattoo rates start at $150 per hour

• Some artists have higher hourly minimums based on experience, demand, or project type

• Artists reserve the right to price tattoos by the piece or by the hour, depending on the project.

 

Custom Artwork & Drawing Time

• Drawing and design time is not included in the tattoo price for large-scale custom work or projects requiring multiple revisions.

• For tattoos requiring custom artwork:

• A minimum $300 deposit is required

• Significant design changes, redesigns, or additional drawing time may require additional deposits

• Additional design time may be charged at 40% of the artist’s hourly rate per hour

• If minor changes are requested and the tattoo proceeds, the deposit may be applied to the final cost of the tattoo at the artist’s discretion.

• If a deposit is used toward drawing or revision time, it may be forfeited and a new deposit may be required to continue the project. Artists reserve the right to discontinue work if deposits are exhausted.

 

Billing & Session Time

• Tattoo sessions are billed for:

• Tattooing time

• Setup and breakdown

• Breaks, including lunch for long sessions

 

Consultations

• Consultations are complimentary and may be required for large-scale, custom, or complex tattoo projects.

 

Accepted Payment Methods

• We accept:

• Cash

• Credit Card (Visa, MasterCard)

• Please note:

• Debit and Visa Debit are not accepted

• Prepaid credit cards may not function reliably with our payment system

 

Chargebacks & Payment Disputes

• Initiating a chargeback after agreeing to studio policies may result in refusal of future services. Payment concerns should be addressed directly with the studio.

 

Agreement

• By signing a service waiver or submitting payment, you acknowledge and agree to all terms outlined on this page and within our studio policies.

Complimentary Touch-Ups

• All tattoos completed at GRIM Studios include one complimentary touch-up within 90 days, at the artist’s discretion.

• Touch-ups are intended for minor healing-related issues and are not guaranteed.

 

Artist Availability

• Touch-ups are performed by appointment only

• Touch-ups are not offered on weekends

• Touch-ups are subject to artist availability and discretion

• If a tattoo was completed at GRIM Studios by an artist who is no longer with the studio, we will honour the complimentary touch-up policy.

• If a client had a prior touch-up agreement with an artist currently working at GRIM Studios that differs from this policy, the artist may honour the original agreement at their discretion.

 

Healing Expectations

• Tattoo healing is not uniform, and minor fading or discolouration is normal as part of the natural healing process.

• Clients who do not follow provided aftercare instructions may be refused a complimentary touch-up.

 

Areas Not Eligible for Complimentary Touch-Ups

• Complimentary touch-ups are not offered for tattoos on:

• Hands or fingers

• Feet or toes

• Elbows

• Knees

• Other high-friction or high-movement areas

• These areas are known for unpredictable healing and increased ink loss.

 

Cancellations & No-Shows

• Complimentary touch-ups are forfeited if:

• The appointment is cancelled or rescheduled within 24 hours

• The client does not attend the appointment

 

Paid Touch-Ups

• Touch-ups that fall outside the complimentary policy may be offered at a rate of $80 + HST, subject to artist approval.

• Paid touch-ups apply only to tattoos originally completed at GRIM Studios.

• This includes:

• Touch-ups requested after 90 days

• Additional touch-ups beyond the complimentary one

• Tattoos that do not qualify for a free touch-up

 

Agreement

• By signing a service waiver or booking a touch-up appointment, you acknowledge and agree to the terms outlined in this policy.

Appointment Availability

• As appointments become available, they are offered first to ongoing tattoo projects and then to new clients. This allows artists to complete existing work in a timely and consistent manner.

 

Cancellation List

• Cancellations are offered on a first come, first served basis.

• Clients who wish to be considered for cancellations must join the artist-specific cancellation list available on each artist’s page. Cancellation availability is not guaranteed.

 

Design Changes

• Significant changes to the agreed-upon tattoo design may require rescheduling to the next available appointment.

• For some artists, particularly during busy seasons, this may result in wait times of 4–6 months or longer.

 

Non-Transferable Appointments

• Appointments are non-transferable.

• Clients may not give, sell, or transfer their appointment time to another person under any circumstances.

 

Multiple-Session Tattoos

• For tattoos requiring multiple sessions, we strongly recommend booking multiple appointments in advance. This helps avoid extended wait times between sessions and ensures continuity of the project.

 

Agreement

• By signing a service waiver or booking an appointment, you acknowledge and agree to all terms outlined on this page and within our studio policies.

Age & Identification Requirements

• Valid government-issued photo ID is required for all services. No exceptions.

 

Piercing Age Requirements

• 18+ only for:

  • Genital piercings

  • Nipple piercings

  • Advanced piercings

  • Surface piercings

  • Microdermals

Parental consent is not accepted.

​

• 14–15 years old:

  • Basic piercings with parent or legal guardian consent and ID

• 16+:

  • Basic piercings with valid ID

 

Tattoo Age Requirements

• 18+ with valid ID
  OR

• 16–17 years old with parent or legal guardian consent and valid ID

 

Children & Earlobe Piercings

• We do not pierce children under the age of six under any circumstances.

• Children’s earlobes will only be pierced if the child:

• Personally requests the piercing

• Understands what the piercing involves

• Can understand and follow aftercare instructions

• Can clearly communicate discomfort or concerns

​

Tattoo Content & Placement Restrictions

• We reserve the right to refuse tattoo designs or placements, including but not limited to:

• Hands, necks, or faces on clients who are not heavily tattooed, do not work in the industry, or do not have pre-existing tattoos in these areas

• Drug-related imagery

• Gang or criminal affiliations

• Names of significant others

• Racist, homophobic, transphobic, discriminatory, or hateful imagery

• Designs that target religions, minorities, or protected groups

• Any imagery deemed inappropriate or offensive by studio staff

​

Gang Affiliation & Symbols

• Clients wearing visible gang colours, patches, or symbols will be asked to:

• Remove the items or

• Leave the studio

• This includes, but is not limited to, biker organization patches, 1% identifiers, or hate-associated symbols.

• We do not provide services to individuals visibly affiliated with gangs or criminal organizations.

​

Studio Conduct & Safety

• Harassment, racism, homophobia, transphobia, or discriminatory language will not be tolerated

• GRIM Studios is a safe and inclusive space for all people

• Anyone threatening that safety will be asked to leave immediately

​

Photography & Surveillance

• GRIM Studios photographs completed tattoos and retains the rights to these images for promotional and portfolio use

• Clients may request anonymity, blurring, or removal of images by contacting the studio

• Clients may refuse photography

• Security cameras are in use throughout the studio, except in private service rooms (piercing rooms, cosmetic tattoo room, private tattoo rooms).

 

Guests & Studio Access

• One guest may be permitted during tattoo appointments at the artist’s discretion

• Artists may ask guests to leave or wait in the front area for any reason

​

Accessibility & Facilities

• Gender-neutral washrooms are available

• The studio is wheelchair accessible

• Laser tattoo removal is not wheelchair accessible

• Clients with accessibility needs are encouraged to contact the studio in advance so accommodations can be arranged when possible

 

Health & Responsibility

• GRIM Studios is not responsible for misspellings, incorrect dates, or translation errors in tattoos

• Clients are encouraged to review all designs carefully before tattooing

​

Children & Pets

• No children under 14 without adult supervision

• Families are welcome, but the studio is not responsible for child safety

• No pets permitted

• Registered service animals are welcome

​

Hygiene & Safety Rule

Clients must not touch fresh tattoos or piercings, open wounds, scabs, bandages, or sterile equipment.
If assistance is needed, please ask a staff member.

 

Tours & Questions

• Studio tours may be available depending on management availability. Please call ahead to confirm.

• Clients are encouraged to ask questions about procedures, aftercare, sterilization practices, materials, or services at any time.

 

Refund Policy

All services, jewelry, gift cards, and deposits are non-refundable.

 

Right to Refuse Service

GRIM Studios reserves the right to refuse service or ask anyone to leave at any time to protect safety, professionalism, and community standards.

 

Agreement

By signing a service waiver or receiving services at GRIM Studios, you acknowledge and agree to all terms outlined in this policy.